SUPPORT REQUEST

Report an issue or ask for help.

Send bugs, account issues, save recovery problems, emulator trouble, PokeVault reports, billing questions, or feature requests. Reports are stored for admin review and follow-up.

What Support Funds

  • Cloud save storage and revision history infrastructure
  • PKHeX-backed scanner and validation worker time
  • Realtime sync, emulator API, and recovery tooling
  • PokeVault collection, team, trade, and battle workflows
  • Keeping export, deletion, and basic save ownership free

Stays Free

  • Download your own saves
  • Use local game files without ROM uploads
  • Manual save import/export
  • Basic library ownership
  • Account data export and deletion

NO LOCK-IN

EmuBank should earn support by being useful, not by trapping saves. Paid plans are for resilience, automation, scale, and community power.

Read the Promise